Digital Product Policy
Effective Date: 5/24/25
1. Overview
This Digital Products Policy outlines the terms and conditions related to the purchase, delivery, and use of digital products offered by True Nature Healing Arts, LLC through our website or other platforms.
2. Nature of Digital Products
Digital products include but are not limited to:
eBooks
PDF guides
Prerecorded audio or video materials
Protocols and templates
Downloadable worksheets and tools
Membership content or courses (if applicable)
These products are delivered electronically and are accessible via download or streaming.
3. Refund Policy
Due to the non-returnable nature of digital products, all sales are final. We do not offer refunds or exchanges once a digital product has been purchased and accessed or downloaded. Please read product descriptions carefully before purchasing.
If you experience technical issues or believe you were charged in error, please contact us at julie@livetruenature.co within 7 days of purchase.
4. Access & Delivery
Digital products are delivered immediately upon purchase via email or customer portal. Ensure your email address is entered correctly during checkout.
If you do not receive your product within 1 hour of purchase, please check your spam/junk folder or contact us for assistance.
5. Usage Rights & Licensing
Digital products are intended for personal, non-commercial use only unless explicitly stated otherwise. You may not:
Reproduce, distribute, or resell the product
Share access with others
Modify or claim ownership of the product
Violations may result in legal action and the revocation of access.
6. Updates & Revisions
We reserve the right to update digital products at any time. If significant updates are made, previous purchasers may receive the revised version at no additional cost (at our discretion).
7. Disclaimer
Our digital content is intended for educational and informational purposes only and does not constitute medical, legal, or financial advice. Please consult appropriate professionals before implementing any practices or protocols.
8. Contact
For support or questions related to your digital purchase, please contact:
Julie Schanno
julie@livetruenature.co